How Can I Help You?
- Make sure to visit our Help Center to get instant answers to the most common questions we get. Check it out here.
- Make sure to check out our very active and helpful Lifelong Wellness Facebook fan page. You can visit it right here.
- You can always send us your question or let us know how we can help by filling out the form below, and someone from our support team will get back to you within 1 business day.
Return and Refund Policy
We guarantee a one hundred percent (100%) satisfaction or you can get your money back. If you are unsatisfied with our product, you can request for a no-question-asked refund of the full purchase price of your order within sixty (60) days from the order date.
To request for a refund, you must follow the following procedures:
- Please send an email to [email protected], or call 1-888-291-2430 (toll free in the USA and Canada), or send SMS to 1-888-229-4992.
- For physical products,
- On the outside part of the return packaging, place your Lifelong Wellness order number and complete name of the purchased product (“Return Information”). No refunds will be issued for any packages returned with incomplete Return Information.
- For the Return Address and complete return instructions, please send an email to [email protected] to know where you can send back the product.
- You must send all returned product through a shipping method that uses delivery or signature confirmation.
- The returned products must be delivered to and received by us within fifteen (15) days from the date you requested the refund.
- You are responsible for the costs of returning any physical product.
- Generally, the refund will be issued within 7 to 14 business days after our Returns Department receives the request, or the returned package for physical products.
- The refund will be issued only to the same credit card or payment method that was used to order the product.
- Only the cost of the product can be refunded. Shipping and handling fees are not refundable.