Thank You For Purchasing the Ultimate Painkiller!
Please watch this short video for a tour of this download area and instructions on how to get started on your program.
Neck Pain Solved (Video Exercise Program)
Shoulder Pain Solved (Video Exercise Program)
Tennis Elbow Pain Solution (Video Exercise Program)
Low Back Pain Solved (Video Exercise Program)
Best Gluteus Medius Exercises (Video Exercise Program)
Patellofemoral Pain Syndrome Solved (Video Exercise Program)
Plantar Fasciitis Relief in 7 Days (Video Exercise Program)
Cooking For Pain-Free Living Cookbook
#1 – When will I receive my order?
All download details have been emailed to the email address you ordered with. It should be in your email box in about 15 minutes. Please note, it can sometimes take up to an hour for it to arrive.
Your order has been instantaneously sent to our warehouse. It will take the warehouse an approximate time frame of 1 to 3 business days to get your package ready and shipped out.
After it has been shipped out, it typically takes:
|Continental United States||3 to 5 Business Days|
|North America (Canada, Mexico, Rest of the USA)||7 to 14 Business Days|
|Rest of the World||14 to 21 Business Days|
*Business days are Monday to Friday, excluding holidays.
Are there other questions we can answer about your order? Please contact us at [email protected] and we'll be happy to help.
#2 – What if I don’t see the email from Rick?
Check the Trash or Junk folder of your email program. Your email program may have flagged the email as trash, spam or junk.
#3 – How do I ensure that I receive future updates to my program?
Please add [email protected] and [email protected] to your email program. This will allow me to send you updates of the program and other important information. Click here for a quick and easy guide on how to add these emails now…
#4 – What if I have additional questions?
If you have an order question or other concerns, please send an email to [email protected], or call 1-888-291-2430 (toll free in the USA and Canada), or send SMS to 1-888-229-4992. We will get back to you within 1 business day.
When emailing or sending a message, please include the name and email address you used in placing your order and your order number.
#5 – What Will Appear On My Credit Card?
Your credit card statement will show a charge from CLKBANK*COM
#6 - How do I unsubscribe from these emails?
At the bottom of each and every email I send you is an unsubscribe link that you can use to unsubscribe. Please note, if you unsubscribe from my emails, I won’t be able to send you updates to the program and other important information.
#7 – Should I talk to my Doctor first?
If you have any concerns about your health and fitness, please consult with your doctor to confirm that it is safe for you to do the exercises.
#8 – What if my password does not work?
The password is case sensitive, so make sure to enter the password as it is displayed. Better yet, copy and paste the password. If you are still experiencing difficulties, contact our Support Team at [email protected]
#9– I am having issues with the sound and images of the videos, what should I do?
If you have any issues with the videos, especially not being able to hear the sound of the videos, these are the things you can try:
- Try viewing them in a different web browser. The videos support these browsers: Chrome, Safari, Firefox, Opera and Internet Explorer.
- Try viewing them on your computer or laptop instead of your tablet or smartphone.
- Clean the cache of your web browsers, see if there are updates for your browser and then reboot your device.
- Empty out the trash of your computer, make sure all of the updates are done on your computer especially your web browser and video player. Then reboot your computer.
- Try downloading the “Mobile SD” version of the video to your computer and playing it on VLC media player which is a very stable and clean media player ( http://www.videolan.org/vlc/index.html )
- If you have tried all of the above, contact us at [email protected] and we will help you more.
#10 – I only hear sound through one speaker or headphone, what can I do about that?
For a Mac:
If you hear primarily out of one ear, you can make your computer play stereo audio tracks as mono audio in both the left and right headphones or speakers.
#1 – Choose Apple menu > System Preferences, click Accessibility, and then click Audio.
#2 – Select the “Play stereo audio as mono” checkbox.
Thanks again! We’ll talk to you soon.
Rick Kaselj, MS
P.S. I'm looking forward to hearing about your success with the program! Send me an email with your story, or any questions you have to: [email protected]